Introduction
Welcome to Spot Guide Ltd. and thank you for your interest in selling on our platform visitbornholm.com. This Privacy Policy is intended to inform you how we collect, use, and protect the personal data of sellers on our website.
Data Collection
In order to start selling on visitbornholm.com, it is required to complete the contact form available on our website. In the form, we ask you to provide the following information:
Data Processing and Use
The data collected via the contact form will be used solely for the purpose of:
After approval of the cooperation request, the seller will be asked to provide product photos and descriptions. These materials will be used for the presentation and promotion of products on visitbornholm.com.
Sales Commission
Spot Guide Ltd. charges a commission on each sale made through visitbornholm.com. The commission rate is agreed individually with each seller.
Data Security
We are committed to protecting the personal data of our sellers. Appropriate security measures are applied to prevent unauthorized access, disclosure, modification, or destruction of personal data.
Data Sharing
Sellers’ personal data will not be shared with third parties unless required by law or necessary to fulfill the sales agreement (e.g. logistics, payments).
Rights of Sellers
Each seller has the right to:
Changes to the Privacy Policy
We reserve the right to make changes to this Privacy Policy. Sellers will be informed of any changes via our website.
Contact
If you have any questions regarding this Privacy Policy, please contact us via the form available on our website or at contact@visitbornholm.com, phone +45 53 33 72 33.
Effective date: 01.12.2023
1. Introduction:
This Acceptable Use Policy (“AUP”) defines the rules and conditions for using the services and products offered by Spot Guide Ltd. Every user, customer, or person using our services is required to comply with this AUP.
2. Prohibited Activities:
Users are required to use the services of Spot Guide Ltd. in a lawful and ethical manner. The following activities are prohibited:
Sending spam or unsolicited communications.
Attempting hacking, DDoS attacks, or other actions intended to disrupt services.
Distributing content involving hate, discrimination, violence, or pornography.
Infringing copyrights or intellectual property rights.
3. Prohibited Industries and Goods:
Spot Guide Ltd. reserves the right to refuse service to entities operating in certain industries or trading specific goods, including but not limited to:
Illegal substances, drugs, and prescription medicines without proper authorization.
Weapons, ammunition, and explosives.
Sexual services, pornography, and adult content.
Gambling and games of chance without appropriate licenses.
4. Policy Violations:
Violations of this AUP may result in suspension or termination of services provided by Spot Guide Ltd., as well as appropriate legal action.
5. Policy Changes:
Spot Guide Ltd. reserves the right to amend this AUP at any time. Changes take effect immediately upon publication.
6. Contact:
If you have any questions regarding this AUP, please contact us at contact@visitbornholm.com or +45 53 33 72 33.
Introduction
Our marketplace offers unique opportunities to sell handcrafted products to customers worldwide. To ensure the best experience for both sellers and buyers, please review the following rules, which form an integral part of our Terms of Use.
1. Sales Basics
a. What may not be sold
Prohibited products and items infringing intellectual property rights.
Resale of products not related to handmade goods is not allowed.
b. Seller standards
Compliance with applicable laws and regulations.
Providing high-quality customer service.
Meeting shipping and order processing deadlines.
Active communication with buyers.
Handling disputes and complaints responsibly.
2. Membership on visitbornholm.com
a. Privacy and personal data protection
Protection of personal data in accordance with applicable regulations.
Respecting buyers’ privacy.
b. Communication standards
Responsibility for processing buyers’ personal data.
Prohibition of using data for unauthorized purposes.
c. Transaction cancellation notifications
Obligation to inform the buyer of order cancellation.
Full refund in case of transaction cancellation.
3. Complaints and Your Success
a. visitbornholm.com complaint system
Requirement to attempt resolving issues directly with the buyer.
Possibility of intervention by Spot Guide Ltd. in unresolved disputes.
b. Your products and visitbornholm.com Terms of Use
Spot Guide Ltd. may limit product visibility in case of risk of disputes, fraud, or sale of counterfeit goods.
Sellers will be informed of any actions taken.
We encourage compliance with these rules to ensure success on our platform and to build trust among buyers. Thank you for choosing visitbornholm.com as a place to showcase and sell your unique handcrafted products.
