This Privacy Policy explains how Visit Bornholm ApS (“we”, “our”, “us”), CVR 46221699, Brogårdsvej 41, 3700 Rønne, Denmark, processes personal data of buyers using visitbornholm.com. We process personal data in accordance with applicable data protection rules, including the EU General Data Protection Regulation (GDPR).
What personal data we process
Depending on how you use the platform, we may process: name, email address, telephone number, billing/shipping details (if relevant), order details and communication history. Payment data is handled by payment providers; we do not store full card details.
How we collect data
We collect data when you place an order, create an account (if available), contact us, sign up for newsletters (if available), or otherwise interact with the platform. We may also collect limited technical data through cookies and similar technologies to improve functionality and user experience.
Why we process your data
We process personal data to: (a) handle orders and bookings, (b) communicate with you, (c) provide customer service, (d) prevent fraud and secure the platform, and (e) comply with legal obligations. Marketing communications are sent only where we have a legal basis (e.g. consent where required).
Legal basis
We process data based on: performance of a contract (GDPR Art. 6(1)(b)), legitimate interests (GDPR Art. 6(1)(f)), and legal obligations (GDPR Art. 6(1)(c)). Where required, we rely on your consent (GDPR Art. 6(1)(a)).
Sharing data with others
We do not sell buyers’ personal data. Data may be shared with trusted parties only when necessary to provide services, such as payment processors, booking/rental providers, sellers (for marketplace purchases), delivery/logistics partners, and IT service providers. Such parties are required to protect data in accordance with applicable rules.
Marketplace purchases
For purchases from third-party sellers, we may share necessary order details with the seller to fulfill the order and handle support. The seller may be a separate controller for their own processing. Where applicable, seller-specific terms may apply and will be presented before purchase.
Data retention
We keep personal data only as long as needed for the purposes described above, including accounting and legal compliance, and to handle disputes.
Security
We apply appropriate technical and organizational measures to protect personal data. However, no online transmission is completely secure. Please keep your login credentials confidential and use strong passwords where applicable.
Your rights
You may request access, correction, deletion (where applicable), restriction, and data portability, and you may object to processing in certain cases. If processing is based on consent, you can withdraw consent at any time. You may also lodge a complaint with a supervisory authority.
Changes
We may update this Privacy Policy. The current version will always be available on visitbornholm.com.
Contact
For questions about personal data or to exercise your rights, contact us via the website form
or directly:
Email: contact@visitbornholm.com
Phone: +45 53 33 72 33
Address: Brogårdsvej 41, 3700 Rønne, Denmark
Effective date: 01 January 2024
These Terms define the rules for using visitbornholm.com and making purchases/bookings through the platform operated by Visit Bornholm ApS.
Acceptance of the Terms
By using visitbornholm.com, you agree to these Terms and any policies referenced on the site.
Accounts and registration
Some purchases or features may require account creation. You are responsible for keeping your login credentials confidential and for activities performed under your account.
Purchase and booking process
You may browse offers and place orders/bookings through the checkout process. You are responsible for confirming the details provided before payment.
Prices and payments
Prices are displayed on the platform and may include applicable taxes as indicated. Available payment methods are shown during checkout.
Third-party providers and sellers
Some offers are provided by third parties (e.g. rentals, activities, marketplace sellers). In such cases, the provider/seller is responsible for delivery and performance of their offer. The Company may act as intermediary in the ordering and payment process.
Cancellations and refunds
Cancellations and refunds depend on the type of offer and may be governed by separate rules. Please review the applicable Refund and Cancellation Terms and any seller/provider-specific conditions presented before purchase.
Liability
We strive to keep information accurate and up to date, but we cannot guarantee that all content is error-free. Third-party services are the responsibility of the respective providers/sellers.
Intellectual property
Content on visitbornholm.com (texts, graphics, logos) is owned by Visit Bornholm ApS or used under license and is protected by applicable laws.
Privacy
Personal data is processed in accordance with the Privacy Policy above.
Changes to the Terms
We may update these Terms. The current version will always be available on visitbornholm.com.
Contact
Visit Bornholm ApS
Brogårdsvej 41
3700 Rønne, Denmark
Email: contact@visitbornholm.com
Phone: +45 53 33 72 33
Effective date: 01 January 2024
