Privacy Policy for Sellers on visitbornholm.com

Introduction

Welcome to Spot Guide Ltd. and thank you for your interest in selling on our platform visitbornholm.com. This Privacy Policy aims to inform you about how we collect, use, and protect the personal data of sellers on our site.

Data Collection

To start selling on visitbornholm.com, it is required to fill out a contact form available on our site. In the form, we ask for the following information:

  1. Full name
  2. Email address
  3. Phone number
  4. Company name (if applicable)

Processing and Use of Data

The data collected through the contact form will be used exclusively for:

  1. Establishing contact regarding potential cooperation

  2. Verification of the seller's identity

  3. Establishing terms of cooperation

After accepting the application for cooperation, the seller will be asked to send photos of the products and their descriptions. These materials will be used to present and promote products on visitbornholm.com.

Sales Commission

Spot Guide Ltd. takes a commission from each sale made through visitbornholm.com. The commission amount is individually agreed with each seller.

Data Security

We are committed to protecting the personal data of our sellers. We apply appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of personal data.

Data Sharing

Personal data of sellers will not be shared with third parties unless required by law or necessary for the execution of the sales agreement (e.g., logistics, payments).

Rights of Sellers

Each seller has the right to:

  1. Access their personal data

  2. Correct incorrect or outdated data

  3. Delete their personal data

  4. Restrict the processing of their data

  5. Object to the processing of their data

Changes to the Privacy Policy

We reserve the right to make changes to this Privacy Policy. We will inform sellers of any changes through our website.

Contact

If you have any questions regarding this Privacy Policy, please contact us through the form available on our site or at contact@visitbornholm.com, tel. +4553337233.

Effective Date: 01.12.2023

Acceptable Use Policy (AUP)

  1. Introduction:
    This Acceptable Use Policy (“AUP”) defines the rules and conditions for using the services and products offered by Spot Guide Ltd. Every user, client, or person using our services is obliged to comply with this AUP.

  2. Prohibited Actions:

Users are required to use Spot Guide Ltd.'s services in a legal and ethical manner. Prohibited actions include:

Sending spam or unwanted messages.
Attempts at hacking, DDoS attacks, and other actions aimed at disrupting service operations.
Distributing content of hate, discrimination, violence, or pornography.
Violating copyright and intellectual property rights.

  1. Prohibited Industries and Goods:

Spot Guide Ltd. reserves the right to refuse service to entities operating in certain industries or trading certain goods, including:

Illegal substances, drugs, and prescription medications without appropriate permissions.
Weapons, ammunition, and explosives.
Sexual services, pornography, and adult materials.
Gambling and lotteries without appropriate licenses.

  1. Violation of Policy:
    Violating this AUP may result in suspension or termination of services by Spot Guide Ltd., as well as legal action.

  2. Changes to the Policy:
    Spot Guide Ltd. reserves the right to make changes to this AUP at any time. These changes take effect immediately after publication.

  3. Contact:
    For questions regarding this AUP, please contact us at contact@visitbornholm.com or +4553337233.

Rules for Sellers on visitbornholm.com

Introduction

Our marketplace offers unique opportunities for selling handicrafts to customers worldwide. To ensure the best experiences for both sellers and buyers, please familiarize yourself with the following rules, which are an integral part of our Terms of Use.

  1. Basics of Selling

    a. What cannot be sold

    Prohibited products, violating intellectual property rights.
    Reselling products unrelated to handicrafts is not allowed.

    b. Standards for Sellers

Compliance with legal regulations.
Providing high-quality customer service.
Adhering to shipping and order processing timelines.
Active communication with buyers.
Resolving disputes and complaints.

2. Membership on the visitbornholm.com Platform

a. Privacy and Personal Data Protection
b. Communication Standards
c. Notification of Transaction Cancellation

3. Complaints and Your Success

a. visitbornholm.com Complaint System

The requirement is to try to resolve issues directly with the buyer.
Possibility of Spot Guide Ltd. intervention in unresolved disputes.

b. Your Products and Terms of Use of visitbornholm.com

Spot Guide Ltd. may limit the visibility of products in case of risk of disputes, fraud, or sale of counterfeits.
Informing the seller about the taken actions.

We encourage adherence to these rules to ensure success on our platform and build trust among buyers. Thank you for choosing visitbornholm.com as a place to present and sell your unique handicraft products.

tovbanen on Bornholm
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